Customer support manager appointed

By
Wednesday, 07 March, 2007

After spending 12 months in New Zealand in a product management role, Rockwell Automation's Michael Cahill has returned to Australia to take on the role of customer support manager.

In his new role, Cahill heads up Rockwell Automation Australia's customer support teams, which encompass field support engineers, embedded engineers (Rockwell Automation field support engineers on site for an uninterrupted period) and TechConnect support programs (incorporating a 24-hour dial-up technical support centre).

"My varied positions within the company have all shared an important common goal "“ to focus on the customer and the best outcomes for them," Cahill said.

"It's that simple "“ and that's exactly how I view this new position."

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