Emerson has introduced updated alert optimisation capabilities and mobile device health dashboards in the latest version of AMS Device Manager. Out-of-the-box alert filtering templates created using human-centred design principles are said to provide the potential for as much as a 60% reduction in unnecessary alerts coming from intelligent field devices. Personnel-based alert filtering and a streamlined user interface help users to quickly identify, isolate and diagnose health and calibration issues with field devices.
Engineers and technicians are frequently inundated with multiple device alerts, often stemming from a single issue within a device. AMS Device Manager resolves the problem of nuisance alerts with predefined configuration templates that filter out all alerts tangential to the core problem, leaving only meaningful, actionable notifications. In beta testing, early results show an average 58% reduction in daily alerts with out-of-the-box filtering.
Containing all relevant details, the updated alerts will help engineers create work orders and build part lists for field technicians to perform maintenance, saving valuable hours in the field.
The release also delivers the AMS Device View web interface, an intuitive browser-based display with mobile-friendly dashboards. The web interface allows users to view device health and calibration status from a wide range of devices, both on and off the plant floor. By focusing on device health rather than alerts, users can hone in on devices that need maintenance without being distracted by a long list of issues.
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