Compressor technology group appoints state manager

Australian compressor technology group Champion Compressors has announced the appointment of Ross McNamara as its NSW state manager.

In his new role, McNamara will oversee the company’s day-to-day operations in the region and introduce a range of innovative programs aimed at enhancing the company’s technological edge and customer care.

“When I joined Champion, I was aware that the company boasted an outstanding record in after-sales care,” said McNamara.

“Building on that reputation will be a major focus. At the front end, for example, more service technicians will be on the road in NSW by 2010. A further initiative is to involve our clients in the early stages of product development — right back to the R&D stage. By listening to our clients and acting on their feedback, we have a tremendous opportunity to ensure our new product designs are exactly what the market needs.”

While the externally focused initiatives are a high priority, employee safety and welfare are paramount at the company.

“We are currently introducing ‘joint-venture’ training with industry partners and recently added the state government’s new OHS training modules to our training set,” said McNamara.

“It’s not good enough nowadays to just provide generic OHS training to our people.

“Air compressors are often used in the most extreme conditions, thus demanding the highest quality standards from both equipment and technical support from companies with very high safety standards in place. Our people need to be well prepared and, as a responsible employer, we need to be highly targeted in the training we provide.”